Business Analyst

Dains is seeking a talented and detail-oriented Business Analyst to join our dynamic IT team. In this key role, you will act as a bridge between the IT department and business stakeholders, ensuring that technology solutions align with organisational goals.

Why Dains

Ranked 29th in the National Accountancy Age ranking by firm size. With over 700 talented individuals across the UK and Ireland, we're a force to be reckoned with. Our core services are Accountancy & Business Services, Audit, Corporate Finance, Forensic Accounting, and Taxation alongside outsourced FD and HR support. Integrated into our DNA are the values of Fairness, Working & Succeeding Together, Integrity and Valued Relationships. This shapes everything we do, creating a vibrant and supportive work culture.

What We Offer

At Dains, our employees are our greatest asset. We're committed to providing the best working environment, where you'll have the opportunity to learn, grow, and thrive. From development and training to flexible benefits and hybrid working options, we prioritise your well-being and professional development.
Department
IT
Employment Type
Full Time
Location
Birmingham
Workplace type
Hybrid

Key Responsibilities

  • Evaluate and analyse current business processes within the financial retail sector to identify inefficiencies and areas for improvement.
  • Collaborate with stakeholders to gather and document business requirements, ensuring alignment with IT capabilities and strategic goals.
  • Develop and propose IT solutions that address business needs, improve operational efficiency, and enhance customer satisfaction.Lead and manage IT projects from inception to completion, ensuring timely delivery and adherence to budget and quality standards.
  • >Utilise data analytics to support decision-making processes and provide insights into business performance.
  • Maintain effective communication with stakeholders, including senior management.

Skills, Knowledge and Expertise

Experience:
  • Proven experience working as a Business Analyst
  • Proficiency in business analysis tools and methodologies, project management software, and data analytics tools
  • Experience within the Microsoft Technology framework having covered migration projects of people and systems (Azure, 365, any Enterprise critical business systems)

Communication Skills:
  • Your exceptional presentation and communication skills enable you to convey complex information clearly and engagingly across all levels of the organisation.
  • Adaptability and Innovative Thinking:
  • You can adapt to changing business needs and have a flair for thinking creatively to solve educational challenges.

Qualifications

  • Relevant certifications such as CBAP (Certified Business Analysis Professional), PMP (Project Management Professional), or ITIL (Information Technology Infrastructure Library) are highly desirable.

Benefits

  • Flexible and hybrid/smart working options
  • 25 days annual leave (plus bank holidays) 
  • Option to buy and sell annual leave
  • Health Insurance
  • Life Assurance
  • A generous discounted shopping platform for all staff
  • Greener car scheme
  • Cycle to work scheme

About Dains

At Dains, our core values: Integrity, Fairness, Working & Succeeding Together, and Valued Relationships are the foundation of our firm. These principles guide our daily interactions and decision-making processes, ensuring we maintain the highest professional standards while fostering positive relationships with clients and colleagues alike. We are committed to upholding these values now and in the future, as they define who we are and the firm we aspire to be. 

We offer ambitious professionals the opportunity to thrive in a dynamic and supportive environment. As we continue to expand, we're seeking talented individuals ready to drive growth, make an impact, and excel in their careers. If you're eager to be part of a forward-thinking team shaping the future of accountancy, we want to hear from you!

Documents

New - business analyst
Click to view

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Department
IT
Employment Type
Full Time
Location
Birmingham
Workplace type
Hybrid
Documents
New - business analyst.pdf
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